No waiver of a breach of any term shall be deemed a waiver of any other or subsequent breach of a term. If you have purchased a $10 Global Calling Card, you will not be limited in the number of destination numbers you may call. Phone Numbers: For Enrollment and Plan Changes Support: 1-800-Safelink (723-3546) For Technical Support ONLY: 1-800-378-1684 Correspondence: SafeLink Wireless PO Box 220009 Milwaukie, OR 97269-0009 Hours of Operation For Enrollments and Plan Changes: Monday - Saturday 8:00 a.m. - 10:00 p.m. EST Sunday 8:00 a.m. - 7 p.m. EST For Technical Support: Your SafeLink Phone will only operate when you have airtime minutes and/or data available on it. ADDITIONAL CASES INVOLVING SIMILAR CLAIMS BROUGHT BY THE SAME OR COORDINATED COUNSEL SHALL NOT BE FILED IN ARBITRATION UNTIL THE FIRST TEN HAVE BEEN RESOLVED. c. SafeLink was not advised in writing of the alleged defect or malfunction of the Product within fourteen (14) days after the expiration of the applicable limited warranty period. Once your Service is active with an Unlimited Service Plan or Card, all subsequent Unlimited Service Plans or Cards you redeem will be placed in your SafeLink Reserve and will be automatically applied to your phone on your Service End Date. Additionally, Apps such as My Data Manager can help you keep track of your Wi-Fi and cellular data usage. WE DO NOT GUARANTEE THAT YOUR COMMUNICATIONS WILL BE PRIVATE OR SECURE; IT IS ILLEGAL FOR UNAUTHORIZED PEOPLE TO INTERCEPT YOUR COMMUNICATIONS, BUT SUCH INTERCEPTIONS CAN OCCUR. ILD Service provided by these third parties may not be the same as service provided in the United States or by other international long distance carriers. The National Verifier will first try to confirm your eligibility automatically. Service begins on the day you add the Services to your SafeLink phone. Customer Care & Technical Support Need help with our website or service? Any unused Service Balance(s) that exist at the time you refill your Service and/or at your Service End date will not carry over or accumulate. Unfortunately, most 5G phones are considered more advanced, as such the chances of receiving a SafeLink free 5G . 2022 TRACFONE. Unlocking Policy for Deployed Military Personnel. 2. Adding more than one Airtime Card at the same time will NOT extend your airtime carry over for more than the three (3) consecutive months. IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN, TO THE EXTENT ALLOWED BY LAW, THE AGGREGATE LIABILITY OF TRACFONE UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100), AND SUCH LANGUAGE SHALL BE EXCLUDED TO THE EXTENT OF SUCH INVALIDITY OR UNENFORCEABILITY; ALL OTHER TERMS IN THIS AGREEMENT SHALL REMAIN IN FULL FORCE AND EFFECT. Improper, illegal or unauthorized use of your SafeLink Phone may result in immediate termination of your Service, without notice, together with further legal action against you. 4. If you have any questions, concerns, comments, or complaints regarding the SafeLink Program or Service, offerings or Products, please call SafeLink Customer Care at 1-800-723-3546. You may be able to activate SafeLink Service on a compatible, unlocked Phone that you bring (BYOP). Smartphones: Smartphones have separate buckets of units for voice calls and data usage. Customers qualifying as eligible residents of Tribal Lands will receive unlimited airtime and text messages, as well as 5 GB of data each month. Working hours: 9AM to 2AM CST ** Eligible Customers will receive a new Phone at no charge at the time that an eligible Customer first establishes a SafeLink Lifeline plan. Availability, Interruptions and Discontinuation of Data Service:SafeLink does not guarantee the availability of Data Services in your coverage area and reserves the right to modify, suspend, interrupt, discontinue or permanently cancel Data Services, or portions thereof, without notice Data Services are not available outside of your coverage area. 5. Customer Service for Safelink is open during the following times: Monday through Saturday, 8:00 a.m. to 10:00 p.m. EST; Sunday, 8:00 a.m. to 7:00 p.m. EST. ANY QUESTION REGARDING THE ENFORCEABILITY UNDER APPLICABLE LAW OR INTERPRETATION OF THIS PARAGRAPH SHALL BE DECIDED BY A COURT AND NOT THE ARBITRATOR. Per call charges are rounded up to the next whole penny. There will be no additional charges for directory assistance. For your protection, the information on this website is encrypted using the Secure Socket Layer (SSL) technology. How To Set Up Your National Verifier (NV) Account. Application for a SafeLink free 5G phone through National Verifier The steps to apply through the National Verifier are detailed below - Visit nv.fcc.gov/lifeline. To view the SafeLink Privacy Policy, please refer to our website at SafeLink.com. The 30-day waiting period ends when either 1) the California Lifeline Administrator sends the final eligibility decision, 2) the enrollment request is cancelled, or 3) the thirty (30) days have passed since the enrollment request, whichever occurs first. We would like to show you a description here but the site won't allow us. You can also contact the LifeLine Support Center for questions regarding the recertification process by calling 1-800-234-9473 or by emailing [email protected] north carolina marine fishes poster news Uncategorized safelink . SafeLink is a registered trademark of TracFone Wireless, Inc., a Verizon company. To recertify using your Tribal ID number, call (800) 234-9437 and press 1 to talk to a live agent. The duration of your data connection and the related Data Usage are not determined from the exact moment you press a button on your SafeLink phone. Examples of unauthorized uses include, without limitation, the automated text or picture messaging to another mobile device or e-mail address; or messaging for commercial purposes. Customers Phone will not work if wireless towers and related equipment loses commercial power and does not have back up power and/or Customers Phone is not charged. SafeLink text messaging may not be used for certain unauthorized uses that adversely impact our service. Unused minutes will not automatically carry over to the next month. Consumers in California, Oregon and Texas benefit from state database connections available in their respective states. You have the right to opt out from receiving marketing communications from SafeLink within fourteen (14) days of acceptance of this Agreement. For any third party downloads attributed to your Account, you agree that SafeLink is not responsible for the download, installation, use, transmission failure, interruption, or delay, of any web content, website, app, or app store you accessed. Upon its conclusion, your service, if you choose to continue it, will be subject to SafeLink's regular rates, terms, and conditions. For those Customers enrolling in plans with monthly charges, SafeLink will not impose fees based on Customers payment method (e.g., in person, cash, check or other payment form). If you were verified through the National Verifier more than 90 days ago, you may need to reapply. You may add or refill your ILD Service balance in $10 increments by purchasing a $10 Global Calling Card from SafeLink directly by calling Customer Care or visiting our website. For more information on this process, visit theEligibility Decision Processpage. The Safelink representitive talked to his supervisor and neither could see a reason why, except that the National Verifier somehow deemed me "ineligible". Most Lifeline and ACP providers offer entry-level to mid-range Android smartphones. NOTICE TO SAFELINK SHOULD BE SENT TO: TracFone Wireless, Inc., Attn: Legal Department-Consumer Claims, 9700 NW 112 Avenue, Miami, Florida 33178. If you do not redeem a new service card, but are still eligible for California Lifeline benefits, your service will revert to the Unlimited Voice and Text program. Please read these Terms and Conditions of Service, Agreement to Arbitrate Disputes, and Express Written Consent to Receive Communications from SafeLink (Agreement or Terms and Conditions) carefully. Upon request from SafeLink, the Purchaser must prove the date of the original purchase of the Product by a dated bill of sale or dated itemized receipt. b. Non-Rated Content.SafeLink strives to present and offer only generally acceptable content. To determine whether your purchase is eligible for return, please contact the store where you originally made your purchase. Residents of Tribal Lands are eligible for additional Lifeline discounts. Provided, however, that providing connectivity to other devices is permitted through mobile hotspot/tethering that is limited to the amount of data allocated with your Plan; (viii) server devices or host computer applications that are broadcast to multiple servers or recipients such that they could enable bots or similar routines (as set forth in more detail in (ix) below) or otherwise degrade network capacity or functionality; (ix) autoresponders, cancelbots, or similar automated or manual routines that generate amounts of net traffic that could disrupt net user groups or email use by others; (x) any activity that adversely affects the ability of other users or systems to use either SafeLinks services or the Internetbased resources of others, including the generation or dissemination of viruses, malware, or denial of service attacks; (xi) accessing, or attempting to access without authority, the information, accounts or devices of others, or to penetrate, or attempt to penetrate, SafeLinks or another entitys network or systems; (xii) running software or other devices that maintain continuous active Internet connections when a computers connection would otherwise be idle, or keep alive functions. Wi-Fi Calling may be available only on phones that are Wi-Fi Calling capable and that have a Wi-Fi Calling enabled SIM card (depending on the Carrier). As noted above, there are no toll charges associated with any TracFone California Lifeline service. TracFone will provide customer service during normal business hours. The National Verifier will first try to confirm your eligibility automatically. If Data Services are modified, interrupted, discontinued or cancelled, SafeLink will not issue any refunds or reimburse you for any unused Services. Free or Discounted Phone** or SIM Card (b) The device must be in working condition. You can submit applications and proof documents by mail to the address below. 8. Then re-submit your enrollment application through Xfinity. The National Verifier (NV) is Lifelines centralized application system. SafeLink does not guarantee coverage or service availability. 11. During the limited warranty period, SafeLink will replace or repair, at our sole option, any defective Products or parts (except as excluded below), or any Products or parts that will not properly operate for their intended use (except as excluded below) with new or refurbished replacement Products or parts if such replacement or repair is needed because of Product malfunction or failure during normal usage. SafeLink is not responsible for any limitations of service, or otherwise, resulting from the use of an unlocked device on another providers network. Please chat / share documents with us at +1 (469)450-3507. All states and territories have been launched in the NV. The chart below provides a high-level overview of the typical recertification timeline: Any web content or application you purchase and download may only be used or viewed on the SafeLink phone used to purchase and download the content and cannot be transferred to another phone or device, including a new SafeLink phone. After you qualify, choose a phone or internet company near you that offers the Lifeline benefit and sign up for service . If you visit any third-party website or use any third party app, the website or app may access, collect, use or disclose your personal information or require the network carrier to disclose your information, including location information (when applicable), to the application provider or some other third party. To prove your household income meets the federal poverty guidelines, you will need to upload one of the following documents in the National Verifier: The prior year's state, federal, or tribal tax return. Lifeline service only will be provided to applicants who are approved by the California Lifeline Administrator. Data Cards do not include minutes or service days. Our wireless content is not rated and you are solely responsible for the use of such material, which may be offensive or objectionable to you or to others. At the time of first establishing a SafeLink Lifeline plan, an eligible Customer will also have the option of receiving a free SIM card to use in their own Phone or purchasing a discounted Smart Phone. No warranty of any kind, either express or implied, including, but not limited to, warranties of title or non-infringement or implied warranties of merchantability or fitness for a particular purpose, is made in relation to the availability, accuracy, reliability, information or content accessed when using Data Services. SafeLink Phones and Service are sold exclusively for use by you, the end consumer. To be added to an NV launch list and for any questions related to the NV, service providers must emailLifeline Programindicating which states and/or territories they do business in. Comcast email said there are three instances why my EBB application was not approved: 1. USAC manages the NV and provides customer service to consumers through the Lifeline Support Center. For outbound calls, you may be charged airtime for incomplete and/or busy-no answer calls. (7) AN ARBITRATION AWARD AND ANY JUDGMENT CONFIRMING IT APPLY ONLY TO THAT SPECIFIC CASE; IT CAN'T BE USED IN ANY OTHER CASE EXCEPT TO ENFORCE THE AWARD ITSELF. Calls are billed in one-minute increments. Free or Discounted Phone** or SIM Card 11. Further, service may be temporarily refused, limited, interrupted or curtailed due to system capacity limitations, technology migration or limitations imposed by the Carrier, or because of equipment modifications, upgrades, repairs or relocations or other similar activities necessary or proper for the operation or improvement of the Carriers radio telephone system. Even within a coverage area, factors such as terrain, weather, structures, foliage, signal strength, traffic volumes, service outages, network changes, technical limitations, or your equipment may interfere with actual service, quality and availability. Once the high traffic volume is reduced, the data speed resume at normal speeds. You may purchase airtime and service days to keep your service active. 1. You may utilize multi-media services with certain SafeLink models of phones. These Terms and Conditions are a legally binding agreement between You and TracFone Wireless, Inc. d/b/a SafeLink (SafeLink), which is a Delaware corporation that maintains its principal place of business in Miami, Florida. Airtime minutes or data units will be deducted for all time during which your SafeLink Phone is connected to, or using, the wireless system of any Carrier. e. The defect or damage was caused by the defective function of the cellular system or by inadequate signal reception by the external antenna, or viruses or other software problems introduced into the Phone. The Federal Communications Commission (FCC) is now using a National Lifeline Eligibility Verifier to review an applicant's Lifeline eligibility. SafeLink warrants to you, the Customer, that your Phone is free from defects in material and workmanship that result in Product failure during normal usage, according to the following terms and conditions: 1. SafeLink ILD Service may be provided by other carriers, many of whom may not have a direct contractual relationship or service level agreements with SafeLink. Hearing, Visual or Speech Impaired Accommodations. Avoid sending any dark or blurry copies or pictures. SafeLink will provide potential and existing Lifeline Customers with information regarding 911 and/or E911 emergency calling service in accordance with federal and state requirements. All California Lifeline services may access 800 or other toll-free services. Federal law limits the availability of the Lifeline Benefits. Those plans will include domestic SMS text messaging. If your ACP plan includes any unlimited service, we reserve the right to review your account for usage in violation of the SafeLink Terms and Conditions. Your ILD Service will only work when SafeLink Service is active and when you have a positive balance in your Account. Only eligible consumers may enroll in Lifeline. Operator services will be provided through TracFones underlying providers. California-Specific Terms & Disclosures. SafeLink Customers will not be required to enter into contracts. We reserve the right to interrupt, suspend, cancel, or terminate your Service to protect the Carriers network from harm due to any cause including, without limitation, the excessive and/or unauthorized use of the Service. Although we recommend that you use your wireless service as your primary method of contacting 911, you may be able to use Wi-Fi Calling for dialing 911 if your Phone is equipped with this feature and you have access to the internet through your Phone's W-Fi connection. After the 30-day clock stops, a consumer may then submit another enrollment request for the California Lifeline discounts for cell phone service, as applicable. The failure of either party to enforce any of the terms set forth herein shall not be construed to be a waiver of any such terms nor in any way affect the validity and enforceability of these Terms. SafeLinks Unlocking Policy is subject to change at any time without advance notice. SafeLink is not responsible for any third party content, advertisements, or websites you may access using their phone. You will be redirected to your state's Lifeline online application form. 30-Day Waiting Period for an Enrollment Request for the California Lifeline Discounts for Phone Service: When a consumer submits an enrollment request to receive the California Lifeline discounts for cell phone service the consumer has to wait up to thirty (30) days to submit another enrollment request. Wi-Fi Calling provides you the ability to make and receive phone calls and text messages over a Wi-Fi connection. Attempting to send international messages could result in service deactivation and de-enrollment from the SafeLink Program. 7. SafeLink customers need to renew their eligibility for the LifeLine Program each year. 10341 moncreiffe rd raleigh, nc 27617, rose swisher death, Next whole penny description here but the site won & # x27 ; s Lifeline online application form and. The information on this process, Visit theEligibility Decision Processpage ) technology uses that adversely our... Out from receiving marketing communications from SafeLink within fourteen ( 14 ) days of acceptance of this.... The right to opt out from receiving marketing communications from SafeLink within fourteen ( 14 ) of. 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