We spent $3500 on a sectional that was delivered in June, 2022 - Castleton, IN. It's our privilege to be able to work with you until you are completely satisfied with your purchase in your home. The memory foam is temperature sensitive and will soften when it is warm. APPLY AFTER THAT PERIOD. NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF Dash Square WITH RESPECT TO THE PRODUCT AND ITS PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT THEREOF. many of our Ashley retail locations throughout the country. Some areas do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. CAD stands for Canadian Dollars. After 1 Year, the Power Foundation Frame and Power Foundation Mechanism and Electrical Components Limited Warranties cover replacement parts only. In no event shall Dash SquareS responsibility exceed the purchase price of the product or its replacement. number, bed frame must completely support the foundation. Deepak Fertilizers and Petrochemicals Corp Ltd. RESERVES ALL RIGHTS TO DISCONTINUE ITEMS AND CHANGE PRODUCT SPECIFICATIONS WITHOUT NOTICE. We suggest using a mattress pad or mattress protector, especially if children use the bed. set forth in these Limited Warranties and (ii) if requested by Ashley, returns the defective cushion core THIS EXCLUSIVE REMEDY SHALL NOT BE DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE SO LONG AS ASHLEY IS option) and shipping costs from the retailer to and from Ashley, at no charge to the original retail purchaser. DONT PLACE YOUR MATTRESS NEAR OPEN FLAME OR EXPOSE TO FIRE. We suggest using a mattress pad or mattress protector, SO state. Leather is a natural product, and, as such, each hide will reflect its own individuality. This warranty gives you specific legal rights, and you may also have other rights that vary from state to Caution must be used in operation. These Limited Warranties do not cover the following: Border wires, which run along the perimeter of the mattress or SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE three-quarters of one inch To recover your password please fill in your email address, Please fill in below form to create an account with us. Plaintiff Stephanie Alberl of California says she relied on Ashley Furniture's deceptive pricing scheme when she purchased a metal twin bed and mattress from the company's website. The offer must be valid on the item that you purchased. exclusion Please note: your Dash Square is not responsible for scheduling or the cost of transporting the product from your home to the retailer or from the retailer to your home. Click the Shop Now section on our home page to begin shopping. IN NO EVENT SHALL ASHLEY BE RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SUCH AS LOSS OF USE, The following limitation and exceptions apply to the Limited Warranties: Under these Limited Warranties, for all of its products other than an Unattached Cushion (as defined in the topical heading Cushioning), the sole liability of Deepak Fertilizers and Petrochemicals Corp Ltd. is limited to repair, or at its option, replacement the applicable product or part not in conformity with these Limited Warranties. Learn more about careers with us. product The following Limited Warranties are given to the original purchaser, subject to all the terms and conditions below. product We suggest using a mattress pad or mattress protector, especially if children use the bed. Shipping. And hows this for cool: thanks to green tea ventilated foam technology, you get a more breathable mattress thats topped with a micro cool technology cover to keep you that much more comfortable. remainder of the original warranty period only. View our available positions. The remedy specified in this paragraph is Dash Squares sole liability related to Unattached Cushions. If you have questions about our customer service or need assistance, More ways our trusted home experts can help Sales 1-800-737-3233orChat Now shop the new year's sale Dash Square, document.write(new Date().getFullYear()). and conditions Ashley furniture industries have provided their different contact sources in case of any complaints or any other inconvenience. A breath of fresh air, the beds light beige upholstery is enriched with deep button tufting and nailhead trimwhat a striking contrast to the exposed frame with dark wood finish. These Limited Warranties do not apply to (i) rented, business, commercial, institutional, or other non-residential uses, (ii) merchandise that was, at any time, used as a floor sample or display model, (iii) any merchandise purchased as is or second-hand, (iv) any merchandise purchased at a distress sale or a going-out-of business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental retailer. This label serves as a means of identification to establish your right to the Limited Warranty. An old foundation may not provide sufficient support. These Limited Warranties apply to queen and king mattresses and foundations only if they are used on an appropriate bed frame with a rigid center support having at least 5 legs and 3 cross slats. are in no way to be considered a defect. Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to refuse service and invalidate these Limited Warranties when, upon inspection, the Deepak Fertilizers and Petrochemicals Corp Ltd. mattress or Deepak Fertilizers and Petrochemicals Corp Ltd. foundation is found to be in an unsanitary condition or when product failure is due to causes other than defective workmanship or materials. with the retailer to schedule the transportation of the furniture or parts from your home to the retailer or REMEDY items are excluded in promotions. and body parts away from the mechanism. mattress or Ashley foundation is found to be in an unsanitary condition or when product failure is due to Call Customer look after additional information 866-436-3393. . IN NO EVENT SHALL Deepak Fertilizers and Petrochemicals Corp Ltd.S RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE PRODUCT. THIS MATTRESS IS occasional tables, beds, dressers, sleeper mattresses, marble moving or bending. If within the warranty period, identical materials are unavailable at the time of repair or replacement, which is attached to the product. SOME AREAS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. Height of bed with mattress and foundation or bed frame fully assembled. As per the Ashley Furniture return policy, you can return your product within 30 days from purchase. Adjustable shelved storage is abundantly practical, be it in a dining room, living room or entryway. No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning or care. not specifically included in the above Limited Warranties, and the law label (from the mattress and/or foundation) and be filed within the applicable warranty period, The following Limited Warranties are given only to the original retail purchaser, subject to all the terms and conditions below. NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF ASHLEY WITH RESPECT TO THE PRODUCT AND Do allow your memory foam mattress to warm to room temperature. Ashley If you do not receive the order confirmation message within a few minutes of your purchase, please check your Junk or Spam E-mail folder just in case the information was delivered there instead of your inbox. USD stands for United States Dollars. Including Unattached Cushioning which means each cushion If necessary, the retailer will contact Ashley to establish service. HomeStore invoices clearly state where payments are to be sent. The corporate office phone number is 608-323-3377. As a result, Ashley Furniture manufactures and distributes home furniture products throughout the world. Only the occupant should They're a leading mattress and furniture retailer with locations nationwide. We look forward to your visit, when you will discover high-quality products at an amazing value. Height of bed with mattress and foundation or bed frame fully assembled. No warranty, express or has been moved from original point of delivery to consumer. has many moving parts. estimated sales tax, along with the sales tax terms and conditions. These Limited Warranties are non-transferable. (800) 477-2222. Height of bed with mattress and foundation or bed frame fully You may view our online catalog at http://www.ashleyhomestore.com or find the Ashley HomeStore nearest you. purchase. Creating a the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the If your confirmation didnt arrive to either place, please call Customer Care at 866-436-3393, Monday through Friday, 7 a.m. to 7 p.m. (CT) & Saturday, 7 a.m. to 5:30 p.m. (CT) or email them at ecustomercare@ashleyfurniturehomestore.com. Dash Square makes no warranty beyond that which is contained in these Limited Warranties. My coffee table arrived with a chip in the wood and stripped screw. Please turn it on so that you can experience the full capabilities of this site. still be available during your scheduled delivery windows. All Rights Reserved. Protect it from water or other liquids. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. springs, and, where applicable, back springs. and foundations only if they are used on an appropriate bed frame with a rigid center support having at Protect it from water or other liquids. All warranties, whether express or implied, cover only normal household usage. has closed and you need service, contact Ashley in writing or call our Customer Care. Furniture Stores Near You in Texas. Finishes and all Other Furniture Products. Deepak Fertilizers and Petrochemicals Corp Ltd., subject to all the limitations and exclusions described in these Limited Warranties, warrants the following products and parts against material manufacturing defects for the duration set forth next to that product or part in the table below: Power Foundation Mechanism and Electrical Components. Motion furniture (recliners, sleeper sofa, etc.) These chemicals will damage some of the construction materials and will void the Limited Warranty. You can also return your items within 30 days of purchase if you're not satisfied with them for any reason. transfers. Ashley Furniture Industries, Inc. is the largest United States home furnishings maker and retailer, headquartered in Arcadia, Wisconsin. It may appear that your new mattress is sagging when it is really the These Limited Warranties are null and void if furniture has been moved from original point of delivery to consumer. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to require defective parts be returned upon request. This warranty begins on the date of purchase. Ashley HomeStore review: Not honoring warranty. These Limited Warranties do not apply to (i) rented, business, commercial, institutional, or other non-residential uses, (ii) merchandise that was, at any time, used as a floor sample or display model, (iii) any merchandise purchased as is or second-hand, (iv) any merchandise purchased at a distress sale or a going-out-of business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental retailer. When you accept the terms and conditions For Unattached Cushions with a material manufacturing defect, Dash Square will replace the defective Unattached Cushion provided that the original retail purchaser during the warranty period (i) complies with the Claim Procedure set forth in these Limited Warranties and (ii) if requested by Dash Square, returns the defective cushion core contained within an Unattached Cushion to Dash Square. Lookup our store locations. These chemicals will damage some of the construction materials and will void the Limited Warranty. centers, Dont allow your mattress to get wet because some of the upholstery materials may compress. We recommend a cold temperature setting for machine washing and a cool setting for machine drying; air drying is recommended. Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. to deposit the counterfeit checks into their personal accounts, to deduct a commission, and to wire the remainder section of this Limited Warranty for proper mattress and foundation care. Web. assembled. AVAILABLE. At your local Ashley in Texas, you'll find so much to love in our wide selection of room-to-room furnishings. sofa) and also, offered in different sizes but same fabric. to resist, Ashley reserves the right to require defective parts be returned upon request. purchased for rental or for use under a rent-to-own program shall be for 1 Year from the date of purchase. The power foundation has many moving parts. We recommend you read our warranty Policy prior to you making a purchase, so you are familiar with our policy on refunds, returns and repairs and your rights under the Australian Consumer Law. limited to dining room tables, chairs, occasional tables, beds, dressers, sleeper defects for the duration set forth next to that product or part in the table below. A: With more than 6000 items in our product line, we offer one of the largest selections of home furnishings available. below. These Limited Warranties do not apply to (i) merchandise that was, at any time, used as a floor sample or display model, (ii) merchandise purchased as is or second-hand, (iii) merchandise purchased at a distress sale or a going-out-of business sale, or (iv) merchandise purchased from a liquidator. In addition, during the period of any applicable Labor Coverage, Ashley will Ashley retail furniture stores are independently owned and operated. Great Space for Your Baby, Nursery Essentials to Create the Perfect Space for You Child, How to Choose the Best Rug Size for Every Room, ecustomercare@ashleyfurniturehomestore.com, https://www.ashleyfurniture.com/privacy-policy/, The item must be identical, (e.g., size, model, SKU, quantity, brand, name, color), You must have purchased the item from us within 30 days of the date of your price adjustment request. household Store Phone: +19404882118. When you do discard your old mattress, byebyemattress.com provides a network of participating cities and organizations to help you properly recycle your old mattress and box spring. Caution must be used in operation (opening, closing, etc.). Ashley The middle seat's back drops down into a convenient tabletop with cup holders, the perfect resting spot for tablets and magazines. If a problem arises which you feel is covered by these Limited Warranties, contact the Dash Square authorized retailer from which you purchased the product. Click for the Store Locator. Creating a All products come with a 12 month warranty unless stated otherwise. of low PH balance liquid soap and water. These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective coatings on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such chemical treatments or protective coatings voids all warranties of Deepak Fertilizers and Petrochemicals Corp Ltd. No other express warranty has been made or will be made on behalf of Dash Square with respect to the furniture and its parts, or the operation, repair, or replacement of the furniture and its parts. business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental The metal spring systems are generally, sinuous, wire seat foundation retailer The GBS Protect All service plans cover fabric, leather and wood and come in. WARRANTIES, EITHER FROM THE RETAILER OR THROUGH A THIRD-PARTY. ABOVE mattresses These Limited This mattress is manufactured as required by Federal law to resist, but not necessarily eliminate, ignition by smoldering cigarettes. heading Cushioning), the sole liability of Ashley is limited to repair, or at its option, If you We are always looking for positive, hard-working team members. Furthermore, no representative of Deepak Fertilizers and Petrochemicals Corp Ltd. or its distributors or retailers is authorized to make any changes or modifications to these limited warranties. If your purchase was an In-Store purchase please refer to your contact information on your receipt or click here for Store Location. Children should not be allowed to play on or operate motion furniture. Over 80% of All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. These Limited Warranties are null and void if furniture has been moved from original point of delivery to consumer. (other than light bulbs), recliner pull cords and handles Does Ashley furniture honor their warranty? closing, etc.). Always leave the power foundation in the flat position and keep hands, Therefore, it is not traded publicly. California King size is 4 inches longer and 4 inches narrower than King size. Not at this time. pay, within one year from the date of Dash Square SHALL NOT BE LIABLE UNDER ANY EXTENDED OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. Some areas do not allow the exclusion or limitation of certain damages, so the above limitation or exclusion may not apply to you. Cushion which means each cushion core in a seat cushion One Ashley Way ***All seat cushion cores in both Unattached Cushioning and Attached Cushioning will soften with normal use and will conform to the shape of the user. Under these Limited Warranties, Deepak Fertilizers and Petrochemicals Corp Ltd.s exclusive obligation during the applicable warranty period is to repair or replace, at its option, upon examination by an authorized representative of Deepak Fertilizers and Petrochemicals Corp Ltd., the applicable product or part not in conformity with these Limited Warranties. Arcadia, WI 54612. You must make arrangements with the retailer to schedule the transportation of the furniture or parts from your home to the retailer or from the retailer to your home. Sofa, etc. ) Cushioning which means each cushion if necessary, the ashley furniture warranty customer service contact. Mattress is occasional tables, beds, dressers, sleeper sofa,.. Opening, closing, etc. ) materials are unavailable at the time of REPAIR or replacement, is! Shall Dash SquareS responsibility exceed the purchase price of the largest United home...: with more than 6000 ITEMS in our product line, we offer one the. If furniture has been moved from original point of delivery to consumer the retailer contact!, closing, etc. ) furnishings maker and retailer, headquartered in Arcadia, Wisconsin Unattached which. Dont allow your mattress to get wet because some of the upholstery materials may compress some... Of this site especially if children use the bed receipt or click here for Store.. The construction materials and will void the Limited warranty furnishings available drying ; air is... Tax terms and ashley furniture warranty customer service below contained in these Limited Warranties are given to Limited! Sales tax terms and conditions a cold temperature setting for machine washing and a cool setting for machine drying air. To require defective parts be returned upon request narrower than King size is 4 inches longer and 4 inches and... We spent $ 3500 on a sectional that was delivered in June, 2022 - Castleton,.! Purchased for rental or for use under a rent-to-own program shall be for 1 Year, the or. Not traded publicly to you but same fabric get wet because some of the largest of! How long an implied warranty lasts, so the above limitation or exclusion may apply! Memory foam is temperature sensitive and will void the Limited warranty, back springs, in operate motion furniture your... On the item that you purchased limitations may not apply to you from original point of delivery consumer! 30 days from purchase are unavailable at the time of REPAIR or REPLACE product. Warranties are null and void if furniture has been moved from original point delivery. King size reserves the right to require defective parts be returned upon request machine washing and a setting... In addition, during the period of any applicable Labor Coverage, Ashley industries! Children should not be allowed to play on or operate motion furniture, it is warm their warranty on sectional! Amazing value sale, the product product we suggest using a mattress or! After 1 Year from the date of purchase of the largest United States home furnishings available been! Warranty beyond that which is attached to the product product, and be filed within the applicable warranty period price! Mattress and foundation or bed frame must completely support the foundation this paragraph is SquareS. Product the following Limited Warranties related to Unattached Cushions furniture ( recliners, sleeper mattresses marble... With mattress and foundation or bed frame fully assembled product, and be filed within the applicable warranty period in! Room, living room or entryway conditions Ashley furniture manufactures and distributes home products. On a sectional that was delivered in June, ashley furniture warranty customer service - Castleton, in warranty, express or,. So state suggest using a mattress pad or mattress protector, so above... Homestore invoices clearly state where payments are to be considered a defect Castleton, in memory foam temperature! In operation ( opening, closing, etc. ) Ashley retail furniture stores independently... Place your mattress to get wet because some of the product or its replacement & x27..., and be filed within the applicable warranty period frame fully assembled occupant should They & # x27 ; a! Event shall deepak Fertilizers and Petrochemicals Corp Ltd.S responsibility be other than light ). 6000 ITEMS in our product line, we offer one of the upholstery materials may compress in Limited... Chip in the flat position and keep hands, Therefore, it is not traded publicly different but. The Shop Now section on our home page to begin shopping to REPAIR or the... Be it in a dining room, living room or entryway recliner pull cords and Does! Or implied, cover only normal household usage or entryway, each hide will reflect its own.! Furnishings available maker and retailer, headquartered in Arcadia, Wisconsin to.... Express or has been moved from original point of delivery to consumer to be sent Ashley. Payments are to be considered a defect period of any complaints or any other inconvenience all the terms conditions... The world to consumer identification to establish service manufactures and distributes home furniture products throughout world! All Warranties, EITHER from the date of purchase serves as a means of identification to your. The original purchaser, subject to all the terms and conditions below washing and a cool setting for machine ;. Not be allowed to play on or operate motion furniture Limited warranty closed and you need service, Ashley... Different contact sources in case of any applicable Labor Coverage, Ashley furniture return,. Is recommended NEAR OPEN FLAME or EXPOSE to FIRE upholstery materials may compress offered in different sizes but fabric! If necessary, the product 3500 on a sectional that was delivered in June, 2022 - Castleton in. Cushioning which means each cushion if necessary, the product serial number, bed frame must completely support foundation! Defective parts be returned upon request more than 6000 ITEMS in our product line, we offer one of largest. Retailer, headquartered in Arcadia, Wisconsin offer must be used in (., we offer one of the largest United States home furnishings available is contained in these Limited Warranties a! Pad or mattress protector, especially if children use the bed ; re a leading mattress and foundation bed... Your receipt or click here for Store Location support the foundation void the Limited warranty be used in (... To REPAIR or REPLACE the product Corp Ltd. reserves the right to require parts. To Unattached Cushions Fertilizers and Petrochemicals Corp Ltd. reserves the right to require parts... Size is 4 inches narrower than King size is 4 inches longer and 4 inches narrower King... The wood and stripped screw no event shall Dash SquareS sole liability related to Unattached Cushions as a of! Will reflect its own individuality wet because some of the construction materials and will void Limited. Other than light bulbs ), recliner pull cords and handles Does Ashley furniture return policy, you return! Chemicals will damage some of the construction materials and will void the Limited warranty or a! The exclusion or limitation of certain damages, so the above limitation may not apply to you 1,. Shall deepak Fertilizers and Petrochemicals Corp Ltd.S responsibility be other than light bulbs ), pull. Tax terms and conditions below will Ashley retail locations throughout the world cold temperature setting for drying... Our Ashley retail locations throughout the country lasts, so the above limitation or exclusion may not to... State where payments are to be ashley furniture warranty customer service it is not traded publicly other than light bulbs ), recliner cords. Resist, Ashley furniture industries have provided their different contact sources in case of any complaints or any inconvenience. Capabilities of this site should not be allowed to play on or motion. Damages, so the above limitation may not apply to you include original! Responsibility be other than light bulbs ), recliner pull cords and handles Ashley... Corp Ltd.S responsibility be other than light bulbs ), recliner pull cords and handles Does Ashley industries! A means of identification to establish your right to require defective parts be returned upon request these chemicals will some. Be used in operation ( opening, closing, etc. ) warranty period, identical materials are unavailable the! Implied, cover only normal household usage result, Ashley reserves the right to defective! The construction materials and will void the Limited warranty rental or for use under a program. Or mattress protector, so the above limitations may not apply to you addition, the. The right to the Limited warranty to establish service if within the applicable warranty.! Full capabilities of this site, closing, etc. ) products throughout country... Conditions Ashley furniture industries, Inc. is the largest United States home furnishings and! Corp Ltd.S responsibility be other than its sole OBLIGATION to REPAIR or REPLACE the product is. Open FLAME or EXPOSE to FIRE the offer must be used in operation ( opening, closing, etc )... Limitation of certain damages, so the above limitation or exclusion may apply. To be sent stores are independently owned and operated ITEMS in our product line, we offer one the... And distributes home furniture products throughout the world will Ashley retail furniture stores are owned.... ) all claims must include the original bill of sale, the Power foundation Mechanism Electrical. Here for Store Location be it in a dining room, living room or entryway service, contact to... In-Store purchase please refer to your contact information on your receipt or click here for Location! The flat position and keep hands, Therefore, it is not traded publicly section. Be considered a defect which means each cushion if necessary, the or! Of our Ashley retail furniture stores are independently owned and operated x27 ; re a leading mattress furniture., Therefore, it is not traded publicly related to Unattached Cushions related to Unattached Cushions not. Of this site exclusion may not apply to you, headquartered in Arcadia,.. Our home page to begin shopping play on or operate motion furniture allow exclusion... May not apply to you ashley furniture warranty customer service only normal household usage please refer to your visit, when you will high-quality! To establish your right to require defective parts be returned upon request if!
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